All orders placed before 13:00 from Monday to Friday will be processed and shipped the same day.
Please note that orders placed after 13:00 from Monday to Friday will be processed and sent the next working day. Orders placed after 1pm on Friday will be processed and sent the following Monday. Holidays and Saturdays and Sundays are not business days. We do not work on public holidays.
Purchased products in our store are sent via DHL and UPS courier.
National (Germany) shipments we send via DHL. National shipments within Germany are usually within 1 to 2 business days at the receiver. For example, if you ship a package on Monday morning, you can expect delivery on Tuesdays or Wednesdays. On request, we also ship via UPS to national shipments (Germany)
International shipments (Europe) we ship via DHL (Paket International)
DHL delivery times for European international shipments depend on the destination country. 3-10 days
International shipments (Asien) we ship via (DHL and UPS)
UPS delivery times for Asien UPS international shipments depend on the destination country. 3-10 days
DHL delivery times for Asien DHL Paket International shipments depend on the destination country. 10-20 days
International shipments (North and South America) we ship via (UPS)
UPS Express delivery times for North America 2-3 days
UPS delivery times for South America depend on the destination country. 3-10 days
Orders from Russia: Some shipments are sent from Russia. We will ship with the local shipping service provider. The shipments that are not sent from Russia, they will be sent by DHL. Normally such a shipment takes 10 days. But can take longer depends on the region.
Delivery time is not guaranteed and may be extended for reasons beyond Us. It is also possible personal collection in the office.
1. Merchandise delivery is not limited to the territory of Germany and is performed at the address indicated by the Customer when the Order was placed.
2. The ordered Merchandise is delivered by courier. Delivery cost will be indicated during the Order placement.
3. The delivery completion time is 1 to 4 working days, counting from the day when the Customer sent the Order and the payment is received.
4. Customers can access these Terms and Conditions at any time, using the link placed at the Website’s homepage, download it and make a printout.